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Poster: Jeff Kaplan Date: Jul 19, 2012 3:26pm
Forum: etree Subject: Re: Indentifier

this is a recurring issue that may have several explanations. for now, log out, quit the browser, open the browser, clear your cache, log in, click "Upload". If it shows that your files upload is complete try to enter an identifier again. If the files aren't uploaded, start over, wait for the upload of files to be complete before entering anything in the title/identifier field.

If the problem persists send an email to there may some other things to try.

(btw, i see you created in the last day. i assume that is not the item you are having difficulty with.)

This post was modified by Jeff Kaplan on 2012-07-19 22:26:52

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Poster: grandfusion Date: Jul 20, 2012 3:39am
Forum: etree Subject: Re: Indentifier
This is not the item with problems. Problem is still there with other item. I will email the above address. Thanks for help.